The user provisioning market has seen considerable growth due to a variety of factors.
• The expansion of the user provisioning market has been swift and significant in the past years. The market is set to expand from $9.94 billion in 2024 to $11.71 billion in 2025, exhibiting a compound annual growth rate (CAGR) of 17.9%.
The previous growth can be accredited to the escalating cyber threats, the popularization of cloud computing, the government of identity, the complexity of IT infrastructures, and the awareness of identity management.
The user provisioning market is expected to maintain its strong growth trajectory in upcoming years.
• In the coming years, the user provisioning market is projected to experience a fast-paced expansion. The market size is anticipated to escalate to $22.35 billion by 2029, with a compound annual growth rate (CAGR) of 17.5%.
Factors such as biometric authentication, blockchain-driven identity management, continuous surveillance, self-service provisioning, and an accentuation on user experience are expected to fuel the growth during the projected period. Some of the emerging trends for the forecast period encompass adaptive access control, regulatory compliance automation, hybrid identity management, cooperative identity management, and the adoption of zero trust architecture.
The upward trend in the usage of cloud-based software systems is anticipated to fuel the expansion of the user provisioning market. Cloud-based software systems are the applications and services hosted and delivered via the internets, enabling users to engage and utilize them remotely through web browsers or client applications. The growing embrace of these systems comes from their scalability, flexibility, affordability, and ease of remote access with internet connectivity. User provisioning encompasses the creation, updating, and removal of user accounts and managing their accessibility to various resources in the cloud framework. This method is vital for assuring data protection, regulatory compliance, and operational efficiency in cloud-based applications. For example, Eurostat, a Luxembourg-based intergovernmental organization, reported in December 2023 that 45.2% of EU enterprises bought cloud computing services in 2023, indicating a 4.2 percentage point (pp) increase from 2021. As a result, the upward surge in the adoption of cloud-based software systems is propelling the growth of the user provisioning market.
The user provisioning market covered in this report is segmented –
1) By Type: Solution, Service
2) By Deployment: Cloud-Based, On-Premise
3) By Organization Size: Large Enterprise, Small And Medium Size Enterprise (SMEs)
4) By Vertical: Government, Telecommunication And Information Technology, Banking Financial Services And Insurance (BFSI), Manufacturing, Retail, Healthcare, Other Verticals
Subsegments:
1) By Solution: Software Solutions, Cloud-Based Solutions, On-Premise Solutions
2) By Service: Professional Services (Consulting, Integration), Managed Services, Support And Maintenance Services
Leading companies in the user provisioning market are inventing novel technologies like auto-provisioning tools to heighten their market profitability. These tools simplify user provisioning by automating the account setup, access rights, and permissions based on pre-determined criteria, thereby improving effectiveness and security in managing organizational users. Take, for example, Callroute, a UK-based Microsoft Teams provisioning firm, that introduced an auto-provisioning tool for Microsoft Teams in June 2023. This tool assists administrators to save effort and minimize manual mistakes by creating personas for various departments and job roles, thereby easing the package assignment process for new employees. It automates tasks like calling, channel, and messaging policy assignments, and assigns phone numbers depending on the user's location. This innovation aims to garner a saving of 71% on user management expenses and alleviate the burden of repetitive tasks.
Major companies operating in the user provisioning market are:
• Microsoft Corporation
• Dell Inc.
• Hitachi Ltd.
• The International Business Machines Corporation
• Oracle Corporation
• Broadcom Inc.
• SAP SE
• ATOS SE
• Motorola Solutions Inc.
• Okta Inc.
• Zoho Corp. Pvt. Ltd.
• SolarWinds Corp.
• CyberArk Software Ltd.
• Happiest Minds Technologies Limited
• SailPoint Technologies Holdings Inc.
• Centrify Corporation
• OneLogin Inc.
• CloudEagle
• CA Technologies Inc.
• EmpowerID
• Avatier Corp.
North America was the largest region in the user provisioning market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the user provisioning market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.