How Has The Workplace Services Market Size Evolved Historically?
The workplace services market has seen considerable growth due to a variety of factors.
• The size of the workplace services market has been experiencing rapid expansion in the past few years. Its growth is projected to increase from $134.75 billion in 2024 to $148.91 billion in 2025, a compound annual growth rate (CAGR) of 10.5%. The market's expansion in the past can be linked to factors such as a greater emphasis on employee productivity, the rise of the mobile workforce, the integration of unified communication, the broadening of enterprise mobility management, initiatives for a digital workplace, and a concentrated focus on cost-efficiency.
What Does Future Hold for The Workplace Services Market in the Coming Years?
The Workplace Services market is expected to maintain its strong growth trajectory in upcoming years.
• There is an anticipation of a rapid expansion in the workplace services market over the coming years. By 2029, it is forecasted to reach a valuation of $232.53 billion with a compound annual growth rate (CAGR) of 11.8%.
This projected surge during the forecast period is linked to factors such as the globalization of business procedures, the shift to hybrid work patterns, concentration on diversity, equity and inclusion, increased utilization of project management instruments, and a move towards zero-trust security models. Emerging trends during this period include the incorporation of cloud-based services, the implementation of artificial intelligence, flexible IT service delivery frameworks, integration of the Internet of Things (IoT) in intelligent workplaces, use of data analytics for executive decisions, sustainability drives, cross-platform compatibility, as well as vendor amalgamation and ecosystems.
What Are The Primary Growth Drivers In The Workplace Services Market?
The workplace services market is predicted to be buoyed by the rising global use of 5G networks. Recognized as the fifth-generation mobile network, 5G delivers increased speed and responsiveness in wireless connections. Such enhancements in speed, bandwidth and reduced latency due to 5G ensure smoother connectivity in workplaces, offering quicker and superiorly linked experiences for all involved. Notably, a study carried out by Verizon, a US telecom company, along with a US consumer industry insights firm, Incisiv, in 2022 revealed that 5G adoption is sitting at approximately 13%, a figure projected to nearly triple by 2024. Hence, this escalating embracement of 5G networks is set to drive the expansion of the workplace services market in the forthcoming years.
What Is The Segmentation Of The Global Workplace Services Market?
The workplace services market covered in this report is segmented –
1) By Service Type: End-User Outsourcing Services, Tech Support Services
2) By Organization Size: Small and Medium Enterprises, Large Enterprises
3) By Vertical: Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom- IT and ITES, Energy and Utilities, Government and Public Sector
Subsegments:
1) By End-User Outsourcing Services: Facility Management Services, Cleaning and Janitorial Services, Security Services, Catering and Food Services, Reception and Front Desk Services, Administrative Support Services, Human Resource Outsourcing (HRO), Document Management Services
2) By Tech Support Services: IT Help Desk Support, Remote Support Services, On-Site Technical Support, Network Management Services, Software Support and Maintenance, Hardware Repair and Maintenance, Cybersecurity Support Services, Cloud Support Services
Pre-Book The Workplace Services Global Market Report 2025 Report For Swift Delivery And Comprehensive Insights:
What Emerging Trends Are Shaping The Workplace Services Market Landscape?
Innovations in workplace services are a major trend in this market. The focus for companies in this space is to create services that are not only highly effective, but also address other issues like emotional health in the workplace. These innovations provide the market leaders with a competitive advantage. For example, in April 2022, Talkspace, a virtual behavioral health services company from the US, launched Talkspace Self-Guided. This suite of services is meant for employers, with the aim of assisting executives, managers, and teams in enhancing emotional intelligence and mental health, both in and outside of the workplace setting.
Who Are the Key Players In The Workplace Services Market?
Major companies operating in the workplace services market include:
• DXC Technology Company
• Wipro Limited
• International Business Machines Corporation
• Tata Consultancy Services
• Atos World Line India Pvt Ltd.
• NTT DATA Corporation
• HCL Technologies
• Fujitsu Limited
• CompuCom Systems Inc.
• Cognizant
• Unisys Corporation
• Accenture PLC
• Capgemini SE
• T-Systems International GmbH
• Zensar Technologies Limited
• Infosys Limited
• Tech Mahindra
• Insight Enterprises Inc.
• Cisco Systems
• Hewlett Packard Enterprise
• VMware Inc.
• Citrix Systems Inc.
• Microsoft Corporation
What Are The Regional Insights Into The Workplace Services Market?
North America was the largest region in the workplace services market share in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the workplace services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
