Travel Retail Global Market Report 2023 – By Product Type (Perfume and Cosmetics, Wine and Spirit, Electronics, Luxury Goods, Food, Confectionery, and Catering, Tobacco, Other Products), By Channel (Airports, Cruise Lines, Border, Down Town and Hotel Shops, Railway Stations, Other Channels), By End Users (Children (less than 18 years old), Youth (18 30 years old), Middle aged (18 59 years old), The Elder (greater than 60 years old)) – Market Size, Trends, And Global Forecast 2023-2032

A hotel or other travel accommodation refers to a location where legitimate travelers may get food or shelter as long as they have the means to pay for it and are in good enough health to be accepted. Accommodation is a group of rooms or a building in which someone may live or stay and is essential for any tourists who want to travel to another destination or on a trip because you will always need a place to stay such as hotels, caravan parks, camp sites, and so on. Hotels and motels are the most common types of hotel and other travel accommodation, followed by casino hotels, bed and breakfast lodging, and all other types of traveler lodging. A bed & breakfast accommodation is a form of lodging that includes an overnight stay as well as the first meal of the day in the fee. The different modes of booking involve online bookings, direct bookings, and others, and they include various ownerships such as chained, standalone. The price point of the services includes economy, mid-range, and luxury and they are used for tourist accommodation (leisure), official business (professional). The global hotel and other travel accommodation market is segmented - 1) By Type: Hotel And Motel, Casino Hotels, Bed And Breakfast Accommodation, All Other Traveler Accommodation 2) By Mode of Booking: Online Bookings, Direct Bookings, Other Mode Of Booking 3) By Application: Tourist Accommodation (Leisure), Official Business (Professional) 4) By Price Point: Economy, Mid-Range, Luxury 5) By Ownership: Chained, Standalone The global hotel and other travel accommodation market grew from $747.32 billion in 2022 to $846.64 billion in 2023 at a compound annual growth rate (CAGR) of 13.3%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The hotel and other travel accommodation market is expected to grow to $1049.6 billion in 2027 at a CAGR of 5.5%. The increasing use of social media and access to mass media is positively impacting the tourism and hotel industries. With tourists sharing their travel information, photographs, and videos on social media platforms, people are increasingly becoming aware of the tourist destinations and recreational experiences offered by different countries around the world. For instance, in October 2022, according to a report published by Kepios Pte. Ltd., a Singapore-based online reference-based library, over the last year, social media users increased by 227 million, reaching 4.70 billion by the beginning of July 2022. Over the last year, the global social media user base has grown by more than 5%, with the most recent global total now equaling 59 percent of the world's total population. Every day, the world spends more than 10 billion hours on social media platforms, which is nearly 1.2 million years of human existence. Therefore, the increasing use of social media and access to mass media is growing demand for hotel and other travel accommodation market. Major companies in the hotel and other travel accommodation market include Marriott International, MGM Resorts International, Rewe Group, Ctrip.Com International Ltd., Intercontinental, Hilton Worldwide Holdings, Accor Hotels, TUI Group, Shanghai Jin Jiang International Hotels (Group) Company Limited. The outbreak of COVID-19 disease (COVID-19) has acted as a massive restraint on the hotel and other travel accommodation market in 2020 as governments globally imposed restrictions on domestic and international travel, limiting the need for services offered by these establishments. COVID-19 is an infectious disease with flu-like symptoms including fever, cough, and difficulty breathing. The virus was first identified in 2019 in Wuhan, Hubei province of the People’s Republic of China and has spread globally, including Western Europe, North America, and Asia. Steps by national governments to contain the transmission have resulted in a decline in economic activity with countries entering a state of "lock down." The outbreak has had a negative impact on businesses throughout 2020 and into 2021. However, it is expected that the hotel and other travel accommodation markets will recover from the shock over the forecast period as it is a "black swan" event and not related to ongoing or fundamental weaknesses in the market or the global economy. Hotels are using technologies that are transforming customer experiences. Some technologies are leading to great improvements and savings for the hotel and other travel accommodation markets. The most significant trends in the accommodation industry are the use of near-field-communication (NFC) technology, infrared technology, and robots. NFC gives users the ability to exchange data between devices, making mobile payments an instant and secure process. Infrared sensors are used in hotels to address customer complaints involving housekeeping interruptions. Hotels are also using robots to deliver amenities to guest rooms and for other functional purposes. Hotel operators are investing in systems and technologies that can automate processes, cut costs and personalize the experience for guests. Asia-Pacific was the largest region in the hotel and other travel accommodation in 2021. North America was the second largest region accounting in the global hotel and other travel accommodation market. The regions covered in the hotel and other travel accommodation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the hotel and land other travel accommodation market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, and Vietnam. The hotel and other travel accommodation market includes revenues earned by entities by providing short-term lodging services such as hotels, motor hotels, resort hotels, and motels. The establishments in this industry may offer food and beverage services, recreational services, conference rooms, convention services, laundry services, parking, and other services. This market includes revenues from sales by restaurants to a delivery service but not the revenues of the delivery service itself. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The hotel and other travel accommodation market research report is one of a series of new reports from The Business Research Company that provides hotel and other travel accommodation market statistics, including hotel and other travel accommodation industry global market size, regional shares, competitors with a hotel and other travel accommodation market share, detailed hotel and other travel accommodation market segments, hotel and other travel accommodation market trends and opportunities, and any further data you may need to thrive in the hotel and other travel accommodation industry. This hotel and other travel accommodation market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the hotel and other travel accommodation industry.

Non-residential accommodation refers to real estate that is not a dwelling, such as commercial or industrial space, a place of worship, a hotel, a hospital, a school, or a facility owned by the government. Non-residential accommodations include small businesses, commercial agriculture buildings, industrial buildings and warehouses. The main types of non-residential accommodation are hotels and other travel accommodation; camping and caravanning; and students and workers' non-residential accommodation. Camping and caravanning comprise establishments primarily engaged in operating overnight recreational camps, such as children's camps, family vacation camps, hunting and fishing camps, and outdoor adventure retreats that offer trail riding, white water rafting, hiking, and similar activities. These establishments provide accommodation facilities, such as cabins and fixed campsites, and other amenities, such as food services, recreational facilities and equipment, and organized recreational activities. Non-residential accommodation is sold through direct sales and by distributor, and the price point includes economy, mid-range, and luxury. The mode of booking includes online bookings, direct bookings and others. The global non-residential accommodation services market is segmented - 1) By Type: Hotel And Other Travel Accommodation, Camping And Caravanning, Students And Workers Non-residential Accommodation 2) By Price Point: Economy, Mid-Range, Luxury 3) By Channel: Direct Sales, Distributor 4) By Mode of Booking: Online Bookings, Direct Bookings, Other Mode Of Booking Subsegments Covered: Hotel And Motel, Casino Hotels, Bed And Breakfast Accommodation, All Other Traveler Accommodation, RV (Recreational Vehicle) Parks And Campgrounds, Recreational And Vacation Camps, Dormitories, Off Campus Establishments, Migrant Workers' Camps The global non-residential accommodation services market grew from $830.65 billion in 2022 to $936.43 billion in 2023 at a compound annual growth rate (CAGR) of 12.7%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The non-residential accommodation services market is expected to grow to $1165.63 billion in 2027 at a CAGR of 5.6%. The increasing use of social media and access to mass media is positively impacting the tourism and non-residential accommodation industries. With tourists sharing their travel information, photographs, and videos on social media platforms, people are increasingly becoming aware of the tourist destinations and recreational experiences offered by different countries around the world. For instance, in October 2022, according to a report published by Kepios Pte. Ltd., a Singapore-based online reference-based library, over the last year, social media users increased by 227 million, reaching 4.70 billion by the beginning of July 2022. Over the last year, the global social media user base has grown by more than 5%, with the most recent global total now equaling 59 percent of the world's total population. Every day, the world spends more than 10 billion hours on social media platforms, which is nearly 1.2 million years of human existence. Therefore, the increasing use of social media and access is driving the growth of the tourism and non-residential accommodation. Major companies in the non-residential accommodation services market include Marriott International, MGM Resorts International, Rewe Group, Ctrip.Com International Ltd., Intercontinental, Hilton Worldwide Holdings, Accor Hotels, TUI Group and Shanghai Jin Jiang International Hotels (Group) Company Limited. The outbreak of COVID-19 disease (COVID-19) has acted as a massive restraint on the non-residential accommodation services market in 2020 as governments globally imposed restrictions on domestic and international travel, limiting the need for services offered by these establishments. COVID-19 is an infectious disease with flu-like symptoms including fever, cough, and difficulty breathing. The virus was first identified in 2019 in Wuhan, Hubei province of the People’s Republic of China and has spread globally, including Western Europe, North America, and Asia. Steps by national governments to contain the transmission have resulted in a decline in economic activity with countries entering a state of "lock down." The outbreak has had a negative impact on businesses throughout 2020 and into 2021. However, it is expected that the non-residential accommodation services market will recover from the shock over the forecast period as it is a 'black swan' event and not related to ongoing or fundamental weaknesses in the market or the global economy. Hotels are using technologies to improve the customer experience and reduce operational costs. The most significant trends include the use of near-field communication (NFC) technology, infrared technologies, and robots. NFC gives users the ability to exchange data between devices, making mobile payments an instant and secure process. Infrared sensors are used in hotels to address customer complaints involving housekeeping interruptions. Hotels are also using robots to deliver amenities to guest rooms and for other functional purposes. Hotel operators are investing in systems and technologies that can automate processes and can personalize the experience for guests. Asia-Pacific was the largest region in the non-residential accommodation services market 2021. North America was the second largest region in the non-residential accommodation services market. The regions covered in the non-residential accommodation services market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa. The countries covered in the non-residential accommodation services market report are Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Venezuela, and Vietnam. The non-residential accommodation services market includes revenues earned by entities by providing lodging or short-term accommodation for travelers, vacationers, and others. There is a wide range of services provided in this market. Some establishments provide lodging only, while others provide meals, laundry services, and recreational facilities, as well as lodging. Lodging establishments are classified in this subsector even if the provision of complementary services generates more revenue. The types of complementary services provided vary from establishment to establishment. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The non-residential accommodation services market research report is one of a series of new reports from The Business Research Company that provides non-residential accommodation services market statistics, including non-residential accommodation services industry global market size, non-residential accommodation services market regional shares, competitors with a non-residential accommodation services market share, detailed non-residential accommodation services market segments, non-residential accommodation services market trends and opportunities, and any further data you may need to thrive in the non-residential accommodation services industry. This non-residential accommodation services market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the non-residential accommodation services industry.

A voice assistant is a device or an application that uses speech recognition, natural language processing, and AI technology to respond to humans. The main components of the voice assistant application are solutions and services. Incorporating voice assistants such as Alexa, Google Assistant, and Siri into digital solutions or goods is referred to as service, and it gives customers another way to communicate with the team. The different deployment modes include on-premises, and cloud and are used in web applications, and mobile applications. It is implemented in various sectors such as banking, financial services, and insurance (BFSI), healthcare, retail, and e-commerce, media and entertainment, telecom and IT, manufacturing and automotive, education, travel and hospitality, and others. The global voice assistant application market is segmented - 1) By Component: Solutions, Services 2) By Deployment mode: On-Premises, Cloud 3) By Applications: Web Applications, Mobile Applications 4) By End-use: Banking, Financial Services, And Insurance, Healthcare, Retail And E-Commerce, Media And Entertainment, Telecom And IT, Manufacturing And Automotive, Education, Travel And Hospitality, Other End Users The global voice assistant application market size will grow from $3.43 billion in 2022 to $4.52 billion in 2023 at a compound annual growth rate (CAGR) of 32.0%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the voice assistant application is expected to grow to $13.66 billion in 2027 at a CAGR of 31.8%. The growing voice-enabled devices are contributing to the growth of the voice assistant application market. The voice-activated device recognizes spoken instructions and inquiries, and commonly employs text-to-speech to play a response. Over time, voice activation technology has aided in the provision of assistance, the management of customer experience, and increase productivity. Another layer of increased customer assistance and interactions has been added due to an app that includes Alexa, Siri, Google Assistant, and Cortana. For instance, according to Oberlo, a drop shipping app, in 2020, 111.8 million people in the USA using voice search features, up 9.5% from the previous year. By 2021, it is predicted to have grown by 9.7% to 122.7 million users. Major players in the voice assistant application market are Amazon Web Services, Apple, Baidu Inc., Google LLC, IBM Corporation, Microsoft Corporation, Oracle Corporation, Samsung, Verbio, Orange S.A, Orbita, Avaamo Inc., Avaya, Inbenta, and Slang Labs. The AI-based voice assistant is a key trend gaining popularity in the voice assistant application market. Major companies operating in the voice assistant application sector are focused on developing AI-based voice assistants to offer users an alternative way to interact with their various business apps. For instance, in June 2022, Athenahealth, a US-based healthcare company that provides network-enabled services and mobile apps, introduced athenaOne, an AI-based voice assistant technology. AthenaOne is a completely integrated, mobile-integrated, voice-guided digital companion that speeds up information retrieval and enables healthcare workers to carry out clinical duties without using their hands. The new iOS-based mobile gadget enables doctors to naturally and reliably dictate medical paperwork while spending more time talking with patients. In April 2021, Microsoft Corporation, a US-based technology company acquired Nuance Communications for $19.7 billion. The acquisition elevates Microsoft as a prominent participant in healthcare technology by reducing the distance between clinicians and Microsoft Cloud for Healthcare. Nuance Communications is a US-based company that provides AI-based voice assistants. North America was the largest region in the voice assistant application market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice assistant application report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, and Africa. The countries covered in the voice assistant application market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The voice assistant application market includes revenues earned by entities by providing application solutions that use voice recognition, speech synthesis, and natural language processing to provide a service through a specific application. A Voice assistant, also called an intelligent personal assistant or connected speaker, can conduct tasks or provide services for a person based on instructions or questions. It is a new type of product marketed by Apple, Amazon, and Google and is based on natural language speech recognition. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The voice assistant application market research report is one of a series of new reports from The Business Research Company that provides voice assistant application market statistics, including voice assistant application industry global market size, regional shares, competitors with a voice assistant application market share, detailed voice assistant application market segments, market trends and opportunities, and any further data you may need to thrive in the voice assistant application industry. This voice assistant application market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Enotourism refers to tourism, whose purpose is or includes the tasting, consumption, or purchase of wine, often at or near the source, and involves going on guided tours to wineries and exploring what goes into the making of this delicious drink. Wine tourism also acts as a lever for the local economy, with the boost in tourism offers, small towns in the interior gain new business and job creation opportunities. The main types of enotourism include private guided tours and self-guided tours. Private guided tours involve direct access to an experienced guide for individuals, families, or friend groups. The different enotourism traveler types are solo and group with age groups including generation X, generation Y, and generation Z. The global enotourism market is segmented - 1) By Tour Type: Private guided Tours, Self-guided Tours 2) By Traveler Type: Solo, Group 3) By Age Group: Generation X, Generation Y, Generation Z The global enotourism market size will grow from $7.88 billion in 2022 to $8.2 billion in 2023 at a compound annual growth rate (CAGR) of 4.1%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the global enotourism is expected to grow to $14.16 billion in 2027 at a CAGR of 14.6%. An increase in government initiatives to encourage tourism is expected to propel the growth of the enotourism market. Governments are focusing on cultural tourism, including wine tourism to promote the integrated high-quality development of wine tourism and accelerate the development of wine tourism destinations. For instance, in September 2021 the launch ceremony of the China (Ningxia) International Wine Culture and Tourism Festival, with the theme of "Meet Ningxia Chuan – Taste Helen Mountain", took place in He Dong Wine Town, Shizuishan City, and Ningxia. The conference aims to provide the foremost important stage, the only booth, and thus the simplest platform for the exchange and cooperation of the wine culture and tourism sector reception and abroad. Therefore, an increase in government initiatives to encourage tourism is driving the growth of the enotourism market. Major players in the enotourism market are A Great Oregon Wine Tour, Bulgaria Wine Tours, California Wine Tours, Discover Texas Wine Tours, Iowa Wine Tours, Inc., 290 Wine Shuttle, Arblaster and Clarke Wine Tours, Burdick Vineyard Tours, Cloud Climbers Jeep and Wine Tours, Grape Escapes Wine Tours, and Wine Tours. The exploration of new locations by providing accurate vineyard information in enotourism is a key trend gaining popularity in the enotourism market. For instance, according to MDPI, Wine Tourism—A Sustainable Management Tool for Rural Development and Vineyards article, in 2022, due to the COVID-19 pandemic, tourists are oriented to rural regions instead of urban ones for tourism. In May 2021, Sula Vineyards, headquartered in India, acquired York Winery. These acquisitions were made with the intention of converting York into a subsidiary of Sula, which will enable York to increase distribution while allowing Sula to increase its wine tourist services in Nashik, India. York Winery is an India-based wine-maker company that also offers guided tours for wine testers and tourists. North America was the largest region in the enotourism market in 2022. Europe is expected to have the highest CAGR in enotourism market. The regions covered in the enotourism market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the enotourism market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA. The enotourism market consists of revenues earned by entities that are engaged in providing open-door wine tourism, edutainment, Disneyland wine tourism, and eventification. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The enotourism research report is one of a series of new reports from The Business Research Company that provides enotourism market statistics, including enotourism industry global market size, regional shares, competitors with an enotourism market share, detailed enotourism market segments, market trends and opportunities, and any further data you may need to thrive in the enotourism industry. This enotourism market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The call center AI refer to software that helps businesses assign virtual agents for customer support engagements using custom-generated voices The purpose of using AI in call centers is to develop the customer experience and relieve human agents of time and energy spent on simple requests. AI can support customer support representatives be more productive and have engaging and personally satisfying conversations. The main types of call center AI are computer platforms, solutions, and services. A computing platform is an environment in which software is run. It might be the hardware or the operating system (OS), even a web browser and related application programming interfaces, or other underlying software, on which a computer code runs. Call center AI is deployed on cloud and on-premises modes that are used by various industries such as banking, financial services, and insurance (BFSI), retail and e-commerce, telecom, healthcare, media and entertainment, travel and hospitality, and other industries. The global call center ai market is segmented - 1) By Component: Computer Platforms, Solutions, Services 2) By Deployment Type: Cloud, On-Premise 3) By Industry Vertical: Banking, Financial Services, And Insurance (BFSI), Retail And E-commerce, Telecom, Healthcare, Media And Entertainment, Travel And Hospitality, Other Industries The global call center AI market size will grow from $1.78 billion in 2022 to $2.23 billion in 2023 at a compound annual growth rate (CAGR) of 25.3%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the call center AI is expected to grow to $5.57 billion in 2027 at a CAGR of 25.7%. Rising demand for AI-based intelligent virtual assistants and chatbots are driving the growth of the call center AI market. AI-based intelligent virtual assistants and chatbots provide enhanced customer support services that offer immense opportunities and better communications to clients. The epidemic of COVID-19 has resulted in an exponential increase in call volumes at customer service centers across geographies and sectors. To give callers first contact resolution, contact centers have implemented automation techniques such as chatbots, artificial intelligence, and natural language processing. They are also mapping experiences and assisting clients in implementing them to reduce calls, emails, and chats. For instance, according to RT insights, a United States forum that provides information on machine learning and big data, conversational AI in the form of chatbots or virtual assistants will be utilized at least once a month by 123 million US adults, or 47% of the population by the end of 2022. Such rising demand for AI-based intelligent virtual assistants and chatbots is accelerating the call center AI market growth. Major players in the call center ai market are Artificial Solutions International AB, IBM Corporation, Microsoft Corporation, Oracle Corporation, Amazon Web Services, SAP, Google, Avaya, NICE inContact, Nuance Communications Inc., Zendesk, EdgeVerve Systems, Pypestream, Avaamo, and Jio Haptik Technologies Ltd. Technology advancement is a key trend gaining popularity in the call center AI market. Introducing new technologies helps the market grow and provides an enhanced experience to the clients. For instance, in September 2021, Google introduced the beta launch of Dialogflow CX, the latest version of the company’s suite for building conversational experiences that includes a set of new abilities for advanced virtual agents. The product is launched and available as a part of Google’s Contact Centre AI. Dialogflow CX is a conversation management system that works across a variety of platforms, including mobile, online, smart devices, chatbots, interactive voice response systems, messaging applications, and more. The previous version of the product provided a standard agent as compared to the newer version which provides an advanced agent with paid enhanced features such as extended audio input/output. In November 2020, Snapchat, a US-based American multimedia instant messaging app and service, acquired Voca.ai for USD 70 million. Through this acquisition, Snapchat will leverage the ability of Voca to analyze and generate speech with AI along with the voice scan feature that Snapchat launched. Voca.ai is an Israel- based company that builds AI-based voice assistants for customer support services. North America was the largest region in the call center AI market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the call center AI market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the call center AI market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA. The call center AI market includes revenues earned by entities by providing conversational AI and chatbots services, proactive conversational AI, interactive voice response (IVR) knowledge management, self-service analytics. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The call center AI market research report is one of a series of new reports from The Business Research Company that provides call center ai market statistics, including call center AI industry global market size, regional shares, competitors with a call center AI market share, detailed call center ai market segments, market trends and opportunities, and any further data you may need to thrive in the call center AI industry. This call center AI market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Real-time payments refer to a digital infrastructure or cloud-based software available around the year that is used to send money electronically and securely through the internet at any moment and is used for different services such as bill payment, cash management, and peer-to-peer (P2P) money transfers to facilitate banking services. The main components of the real-time payments market are solutions and services. Services refer to non-physical, intangible parts of the economy instead of goods, which are touched or handled. The different types include person-to-person (P2P), person-to-business (P2B), business-to-person and others. The different enterprise sizes include small and medium-sized enterprises and large enterprises and involve several deployment modes, such as cloud and on-premise. The various end-users involved are retail and e-commerce, government and utilities, healthcare, travel and hospitality, BFSI, and others. The global real time payments market is segmented - 1) By Component: Solutions, Services 2) By Type: Person-to-Person (P2P), Person-to-Business (P2B), Business-to-Person (B2P), Others (Business-to-Government (B2G), Government-to-Business (G2B), Business-to-Business (B2B), Person-to-Government (P2G), and Government-to-Person (G2P)) 3) By Enterprise Size: Small and Medium-Sized Enterprises (SMEs), Large Enterprises 4) By Deployment: On-Premise, Cloud 5) By End Users: Retail and E-commerce, Government and Utilities, Healthcare, Telecom and IT, Travel and Hospitality, BFSI, Other End-Users The global real-time payments market size will grow from $21.44 billion in 2022 to $28.61 billion in 2023 at a compound annual growth rate (CAGR) of 33.4%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the real-time payments is expected to grow to $91.54 billion in 2027 at a CAGR of 33.7%. The increasing penetration of smartphones is expected to propel the growth of the real-time payment market going forward. A smartphone is a portable electrical device that combines a computer with high-tech features that weren't previously seen in telephones, such an operating system, web browsing, and the capacity to run software programs. The widespread usage of smartphones throughout the world facilitated real-time payment transactions, and smartphone payments became a convenient choice for users. For instance, in October 2021, according to The Economic Times, an Indian business newspaper, India has the highest monthly mobile data usage rate in the world (12 GB per person), and it adds 25 million new smartphone users every three months. Therefore, the increasing penetration of smartphones is driving the real-time payment market growth. Major players in the real-time payments market are ACI Worldwide, FIS Corporation, Fiserv Inc., Mastercard Inc., Visa Inc., Temenos AG, Wirecard AG, Capgemini SE, Finastra Limited, Montran Corporation Ltd., Ripple, PelicanFast, IntegraPay, Worldpay Inc., and Volante Technologies Inc. Technological advancements have emerged as a key trend gaining popularity in the real-time payments market. Major companies operating in the real-time payments sector are focused on developing new technologies to strengthen their position in the market. For instance, in April 2022, IBM, a US-based technology corporation operating in the real-time payments market, launched a new generation mainframe with artificial intelligence technology. The new IBM z16 processor can support deep learning-based fraud detection for all transactions. In November 2021, Mastercard Inc., a US-based payment processing company, acquired Arcus FI for an undisclosed amount. Through this acquisition, Mastercard, by introducing more individuals to the digital economy, improves current payment experiences and generates new chances to meet daily needs, support payment processing, settlement and reconciliation, and other real-time payment applications in Latin America. Arcus FI is a Mexico-based company that specializes in supporting the distribution of real-time payment applications and bill payment services throughout Latin America. Asia-Pacific was the largest region in the real-time payments market in 2022. North America is expected to be the fastest-growing region in the forecast period. The regions covered in the real-time payments market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the real-time payments market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The real-time payments market includes revenues earned by entities by providing instant confirmation, settlement finality, instant fund availability, and integrated information flows. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The real-time payments market research report is one of a series of new reports from The Business Research Company that provides real-time payments market statistics, including real-time payments industry global market size, regional shares, competitors with a real-time payments market share, detailed real-time payments market segments, market trends and opportunities, and any further data you may need to thrive in the real-time payments industry. The real-time payments market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future state of the industry.

Enterprise collaboration refers to internal and external information system tools that collect, share, and store information between users by using a collaboration stage, communication instruments, the company intranet, file sharing tools, cloud storage, video conferencing, and whiteboards to interact and communicate across and beyond the work environment. The main types of enterprise collaboration include internal and external enterprise collaboration solutions. Internal enterprise collaboration refers to the digital workspace to share knowledge and expertise internally across the organization. They are deployed in small and medium enterprise on-premise or through a cloud platform. Both enterprise collaboration solutions and services are used in information technology (IT) & telecommunication, government, energy & utilities, banking, financial services & insurance (BFSI), manufacturing, retail & consumer goods, healthcare, and travel & hospitality industries. The global enterprise collaboration market is segmented - 1) By Type: Internal, External 2) By Deployment Type: Cloud-Based, On-Premise 3) By Enterprise: Small and Medium Enterprises (SME), Large Enterprisres 4) By Component: Solutions, Services 5) By Industry: Information Technology (IT) and Telecommunication, Government, Energy and Utilities, Banking, Financial Services and Insurance (BFSI), Manufacturing, Retail and Consumer Goods, Heathcare, Travel and Hospitality The global enterprise collaboration market size will grow from $47.74 billion in 2022 to $54.88 billion in 2023 at a compound annual growth rate (CAGR) of 15.0%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the enterprise collaboration is expected to grow to $92.41 billion in 2027 at a CAGR of 13.9%. The increased collaboration and communication across multiple geographies is expected to propel enterprise collaboration. Large organizations' success is frequently dependent on their employees' ability to collaborate across time and distance. Greater collaboration boosts productivity, improves innovation, and shortens the cycle time. Numerous IT tools facilitate enterprise collaboration, such as file sharing, instant messaging, cloud storage, whiteboard, and other IT tools. These tools frequently have overlapping functionality and differing standards on a company's IT organization and infrastructure. For instance, during COVID-19, there was an increase in the use of collaborative software as companies adopted the hybrid and work-from-home working styles. According to a survey conducted by Gartner, a US-based Management consulting company revealed that, In August 2021, workers' use of collaboration tools has increased by 44% since 2019. Therefore, the increased collaboration across multiple geographies is expected to boost demand for enterprise collaboration tools during the forecast period. Major players in the enterprise collaboration market are IBM, Google, Cisco Systems, Microsoft, Adobe Inc., Facebook, Salesforce, Vmware, Jive Software, Slack, Mitel, SAP, Zoho, Kaltura, Bynder, GlobalLogic, Whaller, Chanty, Axero, and Jalios. Technological advancement is a key trend gaining popularity in the enterprise collaboration market. The growing demand for AI and the increasing integration of enterprise collaboration solutions with cloud and mobile technologies to streamline business operations is projected to open up possibilities for the enterprise collaboration market to expand. For instance, In May 2020, IBM Technologies, a US-based technology company, introduced IBM Watson AIOps, which uses artificial intelligence to run enterprise applications reliably and streamlines the detection, diagnosis, and response to IT inconsistencies in real-time. The chief information officers (CIOs) can use IBM Watson AIOps to automate various aspects of IT development, infrastructure, and operations. In November 2020, Adobe Inc., a US-based provider of software solutions, acquired Workfront for $1.5 Billion. With this acquisition, Adobe Experience Cloud and Workfront focused on developing tools to improve marketing teams' efficiency, collaboration, and efficiency, which are currently constrained due to decentralized and soiled work management solutions. Workfront is a US-based software company that creates web-based work management and project management software that features enterprise work management, issue tracking, document management, time tracking, and portfolio management. North America was the largest region in the enterprise collaboration market in 2022. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the enterprise collaboration market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the enterprise collaboration market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, the UK, and the USA. The enterprise collaboration market includes revenues earned by entities that enable interaction and cooperation, allowing remote workers to collaborate on projects even when they are in different locations. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The enterprise collaboration market research report is one of a series of new reports from The Business Research Company that provides enterprise collaboration market statistics, including enterprise collaboration industry global market size, regional shares, competitors with a enterprise collaboration market share, detailed enterprise collaboration market segments, market trends and opportunities, and any further data you may need to thrive in the enterprise collaboration industry. This enterprise collaboration market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The travel insurance is a type of insurance that covers different risks while traveling. It covers medical expenses, flight cancellations, lost luggage, and other losses that a traveler can incur while traveling. The main types of travel insurance are domestic and international. International travel insurance provides coverage for people who are traveling internationally. The various insurance covers in travel insurance are single-trip travel insurance, annual multi-trip travel insurance, and long-stay travel insurance that are used by various end-users, including senior citizens, corporate travelers, family travelers, educational travelers, and other end-users. The coverage of travel insurance includes medical expenses, trip cancellation, trip delay, property damage, and others that are distributed by various channels, including insurance intermediaries, insurance companies, banks, insurance brokers, and other distribution channels. The global travel insurance market is segmented - 1) By Type: Domestic, International 2) By Insurance Cover: Single-Trip Travel Insurance, Annual Multi-Trip Travel Insurance, Long-Stay Travel Insurance 3) By Coverage: Medical Expenses, Trip Cancellation, Trip Delay, Property Damage, Other Coverages 4) By End User: Senior Citizens, Corporate Travelers, Family Travelers, Education Travelers, Other End-Users 5) By Distribution Channel: Insurance Intermediaries, Insurance Companies, Banks, Insurance Brokers, Other Distribution Channels The global travel insurance market size will grow from $19.14 billion in 2022 to $22.44 billion in 2023 at a compound annual growth rate (CAGR) of 17.3%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of global travel insurance is expected to grow to $40.58 billion in 2027 at a CAGR of 16.0%. The rise in tourism is contributing to the growth of the travel insurance market. Travel insurance helps the tourism sector by providing financial help through certain packages that help travellers in medical emergencies, passport loss, flight cancellation, and misplaced or lost luggage. For instance, according to a report published by the United Nations World Trade Organization (UNWTO) in 2022, global tourism increased from 400 million in 2020 to 415 million in 2021, showing an increase of 4% in 2021 over the previous year. Therefore, the rise in tourism is driving the growth of the travel insurance market. Major players in the travel insurance market are Allianz SE, American Express Company, American International Group Inc., Assicurazioni Generali S.P.A, Atlas Travel Insurance, Aviva plc, Axa S.A., Bajaj Finserv Limited, Berkshire Hathaway Specialty Insurance Company, Chubb Limited, Generali Group, Insure & Go Insurance Services Limited, MAPFRE, Prudential Financial Inc., Saga PLC., Seven Corners Inc., Crum & Forster, Travelex Insurance Services Inc., USI Affinity Inc., Zurich Insurance, and Arch Capital Group Ltd. The incorporation of advanced technologies has emerged as the key trend gaining popularity in the travel insurance platform. Major companies operating in the travel insurance sector are focused on new technologies to strengthen their position in the market. For instance, in February 2022, Policybazaar, an Indian-based online insurance marketplace, launched AI-enables WhatsApp chatbot for automating the claim settlement process for its clients. In July 2021, Staysure Group, a UK-based travel insurance company, acquired Rock Insurance Group for an undisclosed amount. The acquisition is expected to further strengthen the position of Staysure Group as the market leader and would allow them to dominate across both the B2B and B2C arenas, offering quality policies to a much wider range of consumers. Rock Insurance Group is a UK-based travel, gadget, and commercial insurance company. Asia-Pacific was the largest region in the travel insurance market in 2022. The regions covered in the travel insurance market analysis report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa. The countries covered in the travel insurance market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The travel insurance market includes revenues earned by entities by evacuation insurance, baggage and personal items loss and life insurance. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included. The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified). The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products. The travel insurance market research report is one of a series of new reports from The Business Research Company that provides travel insurance market statistics, including travel insurance industry global market size, regional shares, competitors with a travel insurance market share, detailed travel insurance market segments, market trends and opportunities, and any further data you may need to thrive in the travel insurance industry. This travel insurance market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.