The collaboration software market has seen considerable growth due to a variety of factors.
• The size of the collaboration software market has consistently expanded over the past few years. Its size is projected to increase from $13.83 billion in 2024 to $14.26 billion in 2025, implying a compound annual growth rate (CAGR) of 3.1%.
This growth during the historical period is credited to several factors such as globalization and the rise in remote work, a surge in the use of cloud computing, an increase in mobility and BYOD (bring your own device) schemes, a growing demand for productivity and efficiency, and the expansion of SaaS models.
The collaboration software market is expected to maintain its strong growth trajectory in upcoming years.
• The market size of collaboration software is projected to experience consistent expansion in the coming years, anticipated to reach $17.31 billion in 2029, with a compound annual growth rate (CAGR) of 5.0%.
The growth during the predicted timeframe can be attributed to the incorporation of artificial intelligence, proliferation of hybrid work settings, focus on security and compliance, increased importance on user experience, interoperability, and integration. Major trends projected during this period include team collaboration and messaging, virtual meetings and video conferencing, sharing and collaborating on documents, integration with project management, and augmented reality (AR) integration.
The boost in the collaboration software market is anticipated to come from the surge in remote work. Remote work is a setup where employees fulfill their duties from a place other than the conventional office, usually their homes or other distant locations. The rise in remote work has stimulated the growth and use of collaboration software since companies are realizing the importance of proficient remote collaboration tools for sustaining productivity, communication, and teamwork. For example, Forbes, a US-based business magazine reported in June 2023 that 38% of the male workforce works remotely full-time, while a more modest 23% does it part-time. In comparison, 22% of women conduct their work obligations part-time, while 30% of them do so full-time. Thus, the surge in remote work is the fuel behind the growth of the collaboration software market.
The collaboration software market covered in this report is segmented –
1) By Software Type: Conferencing Software, Communication And Coordination Software
2) By Deployment: Cloud, On-premise
3) By End User: IT And Telecom, BFSI, Retail, Healthcare, Government, Other End-Users
Subsegments:
1) By Conferencing Software: Video Conferencing Software, Audio Conferencing Software, Web Conferencing Software, Virtual Event Platforms, Other Conferencing Software
2) By Communication And Coordination Software: Team Messaging And Collaboration Software, Email And Calendar Management Software, Project Management And Task Coordination Software, File Sharing And Document Collaboration Software, Unified Communication Software, Other Communication And Coordination Software
Leading firms in the Collaboration Software Market are zeroing in on progressions in technology, such as automation powered by AI, with the aim to boost productivity, refine workflows, and enrich user experience through facilitating intelligent, more streamlined communication and collaboration. The technology of AI-driven automation uses artificial intelligence to carry out tasks and processes, reducing human intervention to a minimum. This technological advancement heightens efficiency by mechanizing recurring tasks, empowering smart decision-making, and amplifying productivity across a wide range of industries. An example of this was in August 2024, when ViewSonic, a privately owned multinational electronics company based in America, unveiled the TeamOne, a collaboration software powered by AI. TeamOne's AI-driven features facilitate communication, increase productivity, positioning it as a pivotal tool to adapt to the requirements of contemporary digital workspaces. It is designed with the aim to boost communication and productivity in modern digital workspaces.
Major companies operating in the collaboration software market include:
• Citrix Systems Inc.
• Slack Technologies Inc.
• Oracle Corporation
• IBM Corporation
• AT&T Intellectual Property
• Cisco System Inc.
• Microsoft Corporation
• Google LLC
• BOX Inc.
• TeamViewer GmbH
• LogMeIn Inc.
• Zoom Video Communications Inc.
• SMART Technologies ULC
• MindMeld Inc.
• Adobe Systems Incorporated
• Asana Inc.
• Avaya Inc.
• Blackboard Inc.
• OpenText Corporation
• Siemens AG
• Dropbox
• Box Inc.
• Intralinks Holdings Incorporations and Survey Monkey
• International Business Machines Corporation
• Zoho Corporation
• Smartsheet Inc.
• Wrike Inc.
• Notion Labs Inc.
• Trello Inc.
• Airtable Inc.
Asia-Pacific was the largest region in the collaboration software market in 2023. North America was the second largest region of the collaboration software market. The regions covered in the collaboration software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa