Social Services Industry Overview

The community food, housing, and relief services market consists of the revenues from community food, housing, and relief services and related goods by entities (organizations, sole traders, and partnerships) that prepare, and deliver food for the needy; provide short-term emergency shelter, temporary residential shelter, transitional housing, volunteer construction or repair of low-cost housing, and/or repair of homes for individuals or families in need; or provide food, shelter, clothing, medical relief, resettlement, and counselling to victims of domestic or international disasters or conflicts (example: wars). Only goods and services traded between entities or sold to end consumers are included. The global community food, housing, and relief services market is expected to grow from $394.43 billion in 2020 to $438.15 billion in 2021 at a compound annual growth rate (CAGR) of 11.1%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $578.46 billion in 2025 at a CAGR of 7.2%. The community food, housing, and relief services market covered in this report is segmented by type into community food services; community housing services; temporary shelters; other community housing services; emergency and other relief services; vocational rehabilitation services and by end-users into individuals (non-chronic) homeless; homeless families; chronic homeless; homeless veterans; unaccompanied homeless youth and children. Federal funding for social services is a major driver for the community food, housing, and relief services market. Funding from the government helps many homeless people get shelter. Many programs are run by different countries to provide assistance to homeless people. For instance, in the US, every year the Federal Government allocates funds to States/Territories to support social services for vulnerable children, adults, and families through the Social Services Block Grant (SSBG). In India, ‘Pradhan Mantri Gramin Awaas Yojana’ focuses on providing permanent houses with basic amenities to homeless families. The objective of this scheme is to build one crore home of 25 sqm by 2022. Similarly, the government of India launched the Shelter for Homeless program under the National Urban Livelihood Mission (NULM). Under this program, various types of shelter, such as men shelter, women shelter, family shelter, and special shelter (for old age, mentally ill, sick persons) are provided. The government of India would finance 75% of the expense for the development of the shelters, while, 25% would be the State commitment. The Indian government is also working on providing rental housing to urban poor belonging to scheduled castes, scheduled tribes and other backward classes, migrants, transgender, and senior citizens. The increased federal funding will help contribute to the market for community food, housing, and relief services leading to its growth. During the forecast period, the economic slowdown across countries owing to the COVID-19 outbreak is expected to limit the growth of the community food, housing, and relief services market. Many organizations continue to observe the effects of the recession, which has resulted in the reduction of resources of funds and grants. For instance, in early April 2020, Charity Navigator partnered with Reuters News to conduct a survey of non-profits to assess the financial and programmatic impacts of COVID-19 on the non-profit sector and reported that 83% of respondents were suffering financially. Among the non-profit organizations that were experiencing financial hardships, the average expected decline in revenue for the period between April and June was 38%. The economic downturn has certainly created challenges to the community food, housing, and relief services that rely on donations. Re-entry services are increasingly being provided for the people exiting prison. The majority of this population face homelessness after their release and have nowhere to go. Therefore, many NGOs have come forward to help them provide shelter. For instance, the US-based Lionheart Foundation provides shelter to this population and it's Houses of Healing(HOH) program helps improve prisoner's lifestyle by providing them with services like transformative programs for prisoners, HOH guide book, HOH video series and many more. The major players covered in the global community food, housing, and relief services market are Feeding America, World Food Programme, UNICEF, The Salvation Army, Food For Poor, Adventist Community Services, Doctors Without Borders, Catholic Relief Services, CARE, American National Red Cross, Spectrum Professional Services, Community Options Middlesex, Camba, Easter Seals New Jersey, One Voice Central Texas, Horizon House, Internation Rescue Committee, Fair community housing services limited, Nestle community housing services ltd, Community Housing Services-Crossroads Villa Inc, Community Housing Partners, Community Housing Ltd, SRM Housing Services Private Limited. The countries covered in the global community food, housing, and relief services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global community food, housing, and relief services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global community food, housing, and relief services market is segmented - 1) By Type: Community Food Services, Community Housing Services, Temporary Shelters, Other Community Housing Services, Emergency And Other Relief Services, Vocational Rehabilitation Services 2) By End-Users: Individuals (Nonchronic) Homeless, Homeless Families, Chronic Homeless, Homeless Veterans, Unaccompanied Homeless Youth And Children

The individual and family services market consists of the revenues from individual and family services and related goods by entities that provide non-residential social assistance to children and youth, the elderly, persons with disabilities, and all other individuals and families. The global individual and family services market is expected to grow from $620.38 billion in 2020 to $697.29 billion in 2021 at a compound annual growth rate (CAGR) of 12.4%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $964.87 billion in 2025 at a CAGR of 8.5%. The individual and family services market covered in this report is segment by type into child and youth services; services for the elderly and persons with disabilities; other individual and family services. The rise in abuse and neglect towards children and the elderly is expected to drive the individual and family services market. Children and the elderly are the most vulnerable individuals who are prone to abuse and neglect from their families, friends, institutions, and others. According to the World Health Organization in 2020, one in 6 people at the age of 60 and above have experienced abuse. Moreover, according to the analysis published in the 29th Child Maltreatment Report by the Children’s Bureau at HHS' Administration for Children and Families (ACF), out of 3,534,000 million children, 60.8% of victims were neglected, 10.7% were physically abused, and 7.0% were sexually abused. More than 15% of children are victims of two or more types of maltreatment. The children and elderly abused and neglected mostly suffer from physical injuries, emotional, and psychological problems, such as impaired social-emotional skills or anxiety. Children and the elderly who suffered abuse are at a higher risk of substance abuse due to emotional imbalance and this growing number increases the demand for individual and family services for non-residential social assistance services for improving living standards. Cases of abuse going unreported hamper the individual and family services market. Most of the abuse is unreported due to fear, lack of awareness, and not receiving a proper channel. According to the United Nations International Children's Emergency Fund (UNICEF)’s statistics published in December 2019, the 2010-2019 decade was considered as a deadly decade for children in conflict, with more than 170,000 grave violations verified being most of the cases unreported. As the cases are unreported individual and family services providers can’t assist the victims and most of the victims are left unaided, thereby hampering the growth of the individual and family services market. Individual and family services providers are utilizing the virtual means for organizing events or fundraising, creating awareness, and rendering services. Restrictions due to pandemic all over the world forced many organizations to turn towards using the online platform for rendering services. For instance, in October 2020, Fostering Hope Foundation, a US-based non-profit organization for foster services conducted a virtual fundraiser. Furthermore, in October 2020, The NYC Administration for Children’s Services (ACS) and The New York Academy of Medicine (NYAM) have entered into a new partnership aimed at promoting health equity among older youth in foster care through the use of virtual programming. In September 2020, Day One, a US-based agency that focuses on providing substance use, mental health, and wellness services to youth and families merged with SMART Child & Family Services. This merger is initiated to provide outstanding services to Maine people grappling with substance use and mental health challenges, with an intensified focus on family-based care. SMART Child & Family Services, a US-based foster care agency that includes outpatient mental health counselling, home & community-based treatment, case management for children & adults, substance use services including medication-assisted treatment, outpatient psychiatry, and medication management. The major players covered in the global individual and family services market are CARE International, Childrens Aid and Family Services Inc., Eastwick Family Services, Executive Healthcare Services (EHS), Feeding America, Goldfields Individual and Family Support Association (GIFSA), Kairos Family Services, North East Independent Living Services, StepStone Family & Youth Services, Unicef (United Nations Childrens Fund), SMART Child & Family Services. The countries covered in the global individual and family services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global individual and family services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global individual and family services market is segmented - 1) By Type: Child And Youth Services, Services For the Elderly And Persons with Disabilities, Other Individual And Family Services

The child and youth services market consists of the revenues from child and youth services and related goods by entities (organizations, sole traders and partnerships) that provide non-residential social assistance to children and youth. Only goods and services traded between entities or sold to end consumers are included. The global child and youth services market is expected to grow from $88.69 billion in 2020 to $98.14 billion in 2021 at a compound annual growth rate (CAGR) of 10.7%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $127.28 billion in 2025 at a CAGR of 6.7%. The child and youth services market covered in this report is segmented by service into foster and guardianship placement services; counseling and information services; social assistance services; children and youth recreational programs; private and state adoption services; others and by age group into infant; child; adolescent; youth. The benefits from community programs for children and youth contributed to the growth of the child and youth services market. According to youth.gov, young people surrounded by a variety of opportunities engage in less risky behavior when in adulthood. A study was conducted that for the first five years where youth are involved in the 4-H youth development program, they showed a lower risk of having social, personal behavioral problems and four times likely to contribute to the communities and two times as likely to be civically active. These factors are expected to have a positive impact on the child and youth services market’s growth. The lack of employment and job training in foster care is expected to hinder the growth of the child and youth services market. According to Ifoster, a US-based non-profit organization, after aging out of foster care, homelessness and unemployment become a huge challenge for youth. Although there are more than 34 million entry-level jobs national wide in the US, many foster youths are not prepared for being independent and do not have the skills or resources needed for the opportunities. Access to technology is crucial for a foster child to be competing with their peers. Foster youth do not receive the same resources and opportunities as their peers. For instance, only 5% of rural, and 21% of urban foster youth have access to a computer at home. Therefore, the lack of employment and job training facility in foster care and some communities has a negative impact on the child and youth services market. Predictive analytics is a technique increasingly used by communities for the welfare of children and youth. Predictive analytics in the context of child welfare is commonly about maltreatment risk levels. The approach works through quantifying the risk and can be used to target the services that are given to children, families, and communities that are most likely to have benefits. For instance, the Illinois Department of Children and Family Services used a predictive analysis model to understand the children who were at risk of placement in congregate care settings. The predictive analytics identified a set of predictors including behavioral and emotional problems of children. This helped the department to design and implement a therapeutic foster care intervention that could be an alternative for congregate care. Two Novato-based community non-profit organizations, Novato Youth Center and Novato Human Needs Center merged into one non-profit organization in January 2018, which was named North Martin Community Services (NMCS). The merger of these organizations to offer multi-generational services for infants through seniors has boosted the benefits for the community. The major players covered in the global child and youth services market are Children Aid And Family Services, UNICEF (United Nations Children Fund), International Foster Care Organization, International Society For Prevention of Child Abuse And Neglect (ISPCAN), CARE International, Stepstone Family & Youth Services, North East Independent Living Services, Child Welfare League of America, United States Children's Bureau, The European Child Safety Alliance, Voices of Youth. The countries covered in the global child and youth services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global child and youth services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global child and youth services market is segmented - 1) By Service: Foster And Guardianship Placement Services, Counseling And Information Services, Social Assistance Services, Children And Youth Recreational Programs, Private And State Adoption Services, Others 2) By Age Group: Infant, Child, Adolescent, Youth

The community food services market consists of the revenues from community food services by entities (organizations, sole traders and partnerships) that prepare, and deliver food for the needy. The community food services market includes establishments that primarily are engaged in the collection, preparation and delivery of food for the needy. Only goods and services traded between entities or sold to end consumers are included. The global community food services market is expected to grow from $82.13 billion in 2020 to $92.98 billion in 2021 at a compound annual growth rate (CAGR) of 13.2%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $131.41 billion in 2025 at a CAGR of 9%. The community food services market covered in this report is segmented by products and services into soup kitchen and on-site meal provision; food pantry services; food collection and distribution services; other services. The increasing crowdfunding is projected to boost the demand for the community food services market. Crowdfunding is a method of raising capital from individual investors, customers, and the general public through crowdfunding and social media platforms. The global crowdfunding statistics published in May 2020 indicated a rapid growth in the crowdfunding market worldwide with China and the USA contributing 70.7% and 20.0%, respectively. Moreover, JustGiving, a UK-based online fund-raising platform raised about $7,705.8 to provide emergency food for vulnerable, elderly, and low-income people during the COVID-19 crisis in 2020. This has led to a greater supply for the industry's food aid and social services, enabling industry organizations to meet the demand for food services. Thus, the growth in crowdfunding is expected to act as a major driver for the industry. The rise in the price of consumer goods, particularly food items, is restricting the growth of the community food services market. For 2020, the US Department of Agriculture has predicted that food prices will increase between 1.5% and 2.5%. Dairy prices are expected to rise from 1.5% to 2.5%, vegetable prices by 1%, fresh fruit prices by 1% to 2%, cereal and bakery products prices by 2% to 3%, beef and meal prices by 1%, poultry by 0.5% to 1.5%, and pork prices by 1.5% and 2.5%. Thus, the increase in the cost of food is expected to limit market growth during the forecast period. The launch of various programs to serve community food service requirements is becoming an emerging trend in the community food services market. For instance, in March 2020, Food Finders Food Bank, operating in community food services launched the Mobile Pantry Program. The outreach program directly serves patrons in areas where food is needed to supplement other starvation relief agencies. The mobile pantry truck travels around North Central Indiana providing nutritious perishable and non-perishable food and provides at least 6,500 lbs. of food to each place, which is sufficient for 140 families to receive 40-50 pounds of food. The Mobile Food Pantry allows organizations the ability to serve the needs of society. In July 2019, Zomato, a food delivery company based in India, acquired Feeding India, a not-for-profit organization. The company has acquired Feeding India as a part of the company’s corporate social responsibility. The acquisition aims to deal with the issue of hunger and food wastage. Zomato also developed a ‘Feedi.ng’ app, an app that connects donors and volunteers to serve at least 100 million underprivileged individuals monthly. In addition to this, Zomato will fund the entire salaries of the team and sponsor its core initiatives, while Feeding India will continue to be a non-profit organization. Feeding India was founded in 2014 and works in eradicating malnutrition, hunger, and food wastage in India. The major players covered in the global community food services market are Feeding America, City Harvest, Equal Heart, Volunteers Of American CO BR, A.D. Food Service, Gratzi Catering, CRS Employment Services, Feedmore Western New York, Giica, Chata, Second Harvest Food Bank Of Greater New Orleans & Acadiana, Good Shepherd Food Bank, The Meals on Wheels Association of America and Meals on Wheels Ministry are the same, Good Fortune Restaurant, City Harvest, The Meals on Wheels Association of America. The countries covered in the global community food services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global community food services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global community food services market is segmented - 1) By Products and Services: Soup Kitchen and On-site Meal Provision, Food Pantry Services, Food Collection And Distribution Services, Other Services

The community housing services market consists of the revenues from community housing services and related goods by establishments primarily engaged in providing short-term shelter for victims of domestic violence, sexual assault or child abuse, a temporary residential shelter for the homeless, runaway youths, patients and families caught in medical crisis, transitional housing for low-income individuals and families, and for elderly or disabled homeowners. Establishments that volunteer construction or repair of low-cost houses in partnership with the homeowners who assist in construction or repair of a home, subsidize housing using existing homes, apartments, hotels, or motels, or those involved in a low-cost mortgage or work for all the said end-users, are included in this market. The global community housing services market is expected to grow from $65.42 billion in 2020 to $69.4 billion in 2021 at a compound annual growth rate (CAGR) of 6.1%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $75.54 billion in 2025 at a CAGR of 2.1%. The community housing services market covered in this report is segmented by service into temporary and emergency shelter services; permanent housing support services; transitional and assisted housing services; volunteer construction or repair services; others and by end-users into victims of domestic violence, sexual assault or child abuse; homeless; runaway youths; parents and families caught in medical crises; low-income individuals and families; elderly or disabled. The federal funding for social services is a major driver for the community housing services market. Funding from the government helps many homeless people get shelter. Many programs are run by different countries to assist homeless people. For instance, in the US, every year the Federal Government allocates funds to States/Territories to support social services for vulnerable children, adults, and families through the Social Services Block Grant (SSBG). In India, ‘Pradhan Mantri Gramin Awaas Yojana’ focuses on providing pucca houses with basic amenities to homeless families. The objective of this scheme is to build one crore of homes of 25 sqm by 2022. The government of India also launched the Shelter for Homeless program under the National Urban Livelihood Mission (NULM). Under this program, various types of shelters such as men shelter, women shelter, family shelter, and special shelter (for old age, mentally ill, sick persons) are provided. The government of India will finance 75% of the expense for the development of these shelters and the other 25% will be the State commitment. The Indian government is also working on providing rental housing to urban poor belonging to scheduled castes, scheduled tribes and other backward classes, migrants, transgender, and senior citizens. Therefore, different types of federal funding will help drive the market for community housing services. Re-entry services are increasingly being provided for the people exiting prison. A majority of this population face homelessness after their release and have nowhere to go. Therefore, many NGOs have come forward to help them provide shelter. For instance, the US-based Lionheart Foundation provides shelter to this population and its Houses of Healing (HOH) program helps improve prisoners’ lifestyle by providing them with services like transformative programs for prisoners, HOH guide book, HOH video series and many more. In July 2020, Housing Choices Australia Ltd., an Australia-based NGO, merged with Access Housing Australia Ltd. This merger will help Housing Choices Australia Ltd. to create more housing choices and opportunities for current residents while respecting the local culture, history and tradition of both organizations. Access Housing Australia Ltd is a leading Western Australia community housing NGO. It was founded in 2007. The major players covered in the global community housing services market are Fair Community Housing Services Limited, Nestle Community Housing Services Ltd, Community Housing Services-Crossroads Villa, Inc, Community Housing Partners, Community Housing Ltd, SRM Housing Services Private Limited. The countries covered in the global community housing services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global community housing services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global community housing services market is segmented - 1) By Service: Temporary And Emergency Shelter Services, Permanent Housing Support Services, Transitional And Assisted Housing Services, Volunteer Construction Or Repair Services, Others 2) By End-Users: Victims Of Domestic Violence, Sexual Assault Or Child Abuse, Homeless, Runaway Youths, Parents And Families Caught In Medical Crises, Low-Income Individuals And Families, Elderly Or Disabled

The services for the elderly and persons with disabilities market consists of the revenues from elder and disabled people services by entities that provide social assistance services to improve the quality of life for the elderly, persons diagnosed with intellectual and developmental disabilities, or persons with physical disabilities. The global services for the elderly and persons with disabilities market is expected to grow from $335.88 billion in 2020 to $382.81 billion in 2021 at a compound annual growth rate (CAGR) of 14%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $558.76 billion in 2025 at a CAGR of 9.9%. The services for the elderly and persons with disabilities market covered in this report is segmented by service type into institutional care; adult day-care; home care. The decreasing household size coupled with a rapidly aging population is anticipated to aid in the growth of the services for the elderly and persons with disabilities market. The decline in household size is attributed to the reduced number of people living as a family. For instance, according to the census bureau estimates, the average household size in the United States was 2.52 people in 2019, down a quarter from the baby boom-era average of 3.36. One-person households account for 28.4% of the US total in 2019, up from 13.1% in 1960. Also, the surge in the aging population is generating higher demand for services for elderly people, thereby propelling the revenues of the market. According to the United Nations Department of Economic and Social Affairs’ report published on World Population Ageing 2019, there were 703 million persons aged 65 years and above in 2019 and this number is likely to double to 1.5 billion people by 2050. In addition to this, the number of people aged 80 years and older is projected to increase from 143 million in 2019 to 426 million by the end of 2050. The need for care of the aging population creates a demand for services for the elderly and disabled, which, in turn, drives the market. Elder abuse in centers that provide services for the elderly and persons with disabilities are expected to hamper the market. Elder abuse is increasing in the institutions that provide care to the elderly. According to the report released by the World Health Organization in June 2020, about 2 in 3 staff working in institutions such as nursing homes and long-term care facilities have reported that they have committed abuse in the previous year. Elder abuse can lead to serious physical injuries and long-term psychological consequences. The high abuse rate among elders in the care settings, therefore, creates a state of fear for the elders and their loved ones opting for these services, which leads to a decision of not opting for these services, thereby, hindering the market. Many companies across the globe are using robots to smoothen the transition of providing care facilities to elderly patients. For instance, Bright Cape, an Eindhoven-based company, has developed SARA, which stands for social and autonomous robotic health assistant. The project is part of the European EIT Digital Innovation Consortium and aims to reduce the workload in healthcare and to improve the quality of treatment in general. Japan is installing robots in nursing homes, workplaces and schools as its population ages and labor force decline. In September 2020, Elderday Centre, a US-based non-profit adult daycare program, merged with Seniors Helping Seniors® Fox Valley, a US-based non-medical provider of in-home care services for seniors. This merger is expected to meet the needs of seniors who require special attention whether in a day-care community or at home. The major players covered in the global services for the elderly and persons with disabilities market are CK Franchising Inc., Right at Home Inc., Home Instead Inc., Living Assistance Services, Brookdale Senior Living Inc., Senior Care Centers of America, BAYADA Home Health Care. The countries covered in the global services for the elderly and persons with disabilities market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global services for the elderly and persons with disabilities market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global services for the elderly and persons with disabilities market is segmented - 1) By Service Type: Institutional care, Adult Day-care, Home Care 2) By Service Provider: Public Expenditure, Private Expenditure, Out-of-Pocket Spending 3) By End-user: Elderly, Disabled Adults

The vocational rehabilitation services market consists of the sales of vocational rehabilitation services by entities that provide vocational rehabilitation or habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed people, people with disabilities, and people who have a job market disadvantage because of lack of education, job skill or experience; and training and employment to mentally and physically handicapped people in sheltered workshops. The global vocational rehabilitation services market is expected to grow from $75.05 billion in 2020 to $81.1 billion in 2021 at a compound annual growth rate (CAGR) of 8.1%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $95.12 billion in 2025 at a CAGR of 4.1%. The vocational rehabilitation services market covered in this report is segmented by service into counseling and guidance; job search and placement assistance; vocational and other training services; evaluation of physical and mental impairments; on-the-job or personal assistance services; interpreter services; occupational licenses; technical assistance for self-employment; supported employment services; others. An increase in the number of companies expressing interest in hiring individuals with disabilities is expected to drive the vocational rehabilitation services market. There is a rise in companies recruiting people with disabilities for empowering them and also providing them with a source of income opportunity, which in turn benefits the company with a loyal employee and a diverse workplace. According to the Bureau of Labor Statistics, 19.1% of individuals with a disability were employed in 2018. In addition to this, in September 2020, Microsoft launched Microsoft Enabler Program in the Asia Pacific for removing the barriers to a more diverse workforce. The Microsoft Enabler Program provides cloud and AI training for the physically impaired and inclusive employment from non-profit organizations serving the physically impaired. Similarly, in 2019, Amazon India partnered with Sol’s ARC, an NGO working towards building learning content for children with disabilities. The collaboration is aimed at creating internship opportunities for individuals with autism and other intellectual disabilities. Such initiatives by organizations aid the growth of the vocational rehabilitation services market as they provide the required pieces of training and skills for people with disabilities making them employable. The shortage of skilled workers in the vocational rehabilitation (VR) centers is expected to hinder the vocational rehabilitation services market. Proficient workers are needed for training people with disabilities as they require more intense and structured training than people without disability. According to the Federal Register, the daily journal of the US government, 31 out of 78 VR agencies were unable to serve all eligible individuals due to lack of financial and staff resources, as of October 2019. Furthermore, in October 2019, Mercer University's College of Professional Advancement received nearly $1 million from the US Department of Education to address the personnel shortage faced by vocational rehabilitation centers in Georgia. According to the Bureau of Labor Statistics, the shortage of qualified rehabilitation counselors is anticipated to grow by 20% by the end of 2022. This shortage of skilled counselors causes a demand-supply gap, impedes the learning experience of the disabled people, and thereby, hampers the market growth. Organizations operating in the vocational rehabilitation services market are focusing on integrating technology to make the administration work easier, connecting individuals with their counselors, and for the handling of data. For instance, in March 2020, as part of its modernization initiative, Vocational Rehabilitation & Employment (VR&E) launched an Automated Virtual Assistant (e-VA) project. In November 2019, Puerto Rico Vocational Rehabilitation Administration has invested nearly $6 million in technology to comply with federal regulations and streamlining processes. Moreover, Tyler Technologies’ subsidiary MicroPact, an information technology and services company, is providing case management technology to the Puerto Rico Vocational Rehabilitation Administration. The new vocational rehabilitation system was based on the entellitrak platform, the only low-code technology development platform for the public sector. The major players covered in the global vocational rehabilitation services market are Rehabilitation Services Administration (RSA), Vocational Rehabilitation and Employment (VR&E), illuminate VR Services Ltd, Vocational Rehabilitation Association (VRA), Easterseals Arc, RISE Inc, Vocational rehabilitation of the handicapped person, Georgia Vocational Rehabilitation Agency, New York State Education Department, Adult Career and Continuing Education Services - Vocational Rehabilitation. The countries covered in the global vocational rehabilitation services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global vocational rehabilitation services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global vocational rehabilitation services market is segmented - 1) By Service: Counselling And Guidance, Job Search And Placement Assistance, Vocational And Other Training Services, Evaluation Of Physical And Mental Impairments, On-The-Job Or Personal Assistance Services, Interpreter Services, Occupational Licenses, Technical Assistance For Self-Employment, Supported Employment Services, Others 2) By Disability: Physical, Mental, Disability Occurred During Job 3) By Care Settings: In-patient, Out-patient

The emergency and other relief services market consists of the revenues from emergency and other relief services and related goods by entities (organizations, sole traders and partnerships) that provide food, shelter, clothing, medical relief, resettlement, and counseling to victims of domestic or international disasters or conflicts (e.g., wars). Only goods and services traded between entities or sold to end consumers are included. The global emergency and other relief services market is expected to grow from $73.22 billion in 2020 to $82.42 billion in 2021 at a compound annual growth rate (CAGR) of 12.6%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $113.83 billion in 2025 at a CAGR of 8.4%. The emergency and other relief services market covered in this report is segmented by service type into food; shelter; medical assistance; others and by category into short-term assistance; deferred assistance; long-term assistance. The increasing support from large corporations and organizations in the form of funds, grants or programs is expected to drive the growth of the global emergency and other relief services market. Corporations and organizations are making efforts to meet the requirements of people affected by different disasters across the globe. For instance, the American Red Cross Organization has responded to a string of crises across the country, serving over 718,100 nourishing meals and snacks with its partners and providing more than 306,500 overnight shelters and hotel stays in coordination, with its partners, for those displaced by disasters. Therefore, the growing support from various individuals and corporations fuels the emergency and other relief services market. The economic slowdown hampers the growth of the emergency and other relief services market. The market is dependent on individuals and businesses who contribute monetarily to support various causes to provide food, clothing and shelter to those in need. The economic slowdown caused by the pandemic or recession will significantly impact the market. According to the World Bank estimates, the global economy is expected to shrink by 5.2% in the year 2020. This will impact businesses at large and also impact the disposable income of individuals, reducing the donations received by organizations in the emergency and other relief services market. Organizations in the emergency and other relief services market are integrating technology in their services for faster response and better reachability. For instance, in 2018, the American Red Cross of Alaska has used the RC view and RC Collect applications that help streamline some of its procedures. The use of RC View to help dispatch Disaster Action Teams (DAT) to emergencies and RC Collect for collecting information during damage assessments of homes and property after the disasters have significantly reduced response times and streamlined data collection. The major players covered in the global emergency and other relief services market are The International Federation of Red Cross and Red Crescent Societies (IFRC), International Disaster Emergency Service: Direct Relief, The Salvation Army, The American National Red Cross. The countries covered in the global emergency and other relief services market are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA. The regions covered in the global emergency and other relief services market are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. The global emergency and other relief services market is segmented - 1) By Service Type: Food, Shelter, Medical Assitance, Others 2) By Category: Short-term Assistance, Deferred Assistance, Long-term Assistance