Information Technology Industry Overview

The computers market comprises computer storage devices, peripheral equipment, system design services and other related services. The computers market includes servers and processors but does not include embedded systems used in automobiles and manufacturing plants.

IT services providers apply technical expertise and knowledge to enable organizations to create, manage and optimize their IT processes. The information technology services industry breaks down into custom computer programming services, computer systems design services and computer related services.

Software services include application software programming services, computer program (software) development, computer software support services and web design services. Software service companies’ document, design, create, test and maintain applications, using a planned and structured process. Customers for software services include commercial establishments operating in manufacturing, telecoms, fast moving consumer goods (FMCG) verticals and other industries and government organizations.

Cloud computing has significantly grown in popularity as new models have emerged and developed to meet different needs of users. Each type segment offers different levels of control, flexibility, and management. These division of cloud services are Infrastructure as a Service, Platform as a Service and Software as a Service.

Communications hardware is the hardware used for telecommunications. Since the 1990s the boundary between telecoms hardware and IT hardware has become blurred as a result of the growth of the internet and its increasing role in the transfer of telecoms data. The impact of digitization is driving the use of wireless technologies and equipment. Rising data traffic, growth in public WiFi and emerging 4G and 5G technologies are stimulating the growth of wireless equipment in developed and emerging countries. Also, many companies are shifting from traditional communications systems such as fixed line technologies to more advanced wireless and mobile technologies. For instance, according to a report by National Center for Health Statistics, 41% of the American households were wireless only by the end of 2013, thereby indicating a decrease in wireline usage.

The Design, Editing And Rendering Software industry consists of establishments engaged in the development and distribution of software for design, picture editing, video and object rendering. These type of softwares are used in industries such as aerospace, automotive, video game, graphic design and others.

Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video.

The information technology (IT) industry deals with the application of computers, computer peripherals and telecommunications equipment to store, retrieve, transmit and maneuver data. It involves computer networking, broadcasting, systems design services and information distribution technologies like television and telephones.